Head of Operations
Head of Operations | Technology Desking Inc.
Location: Operations Center, 8 Wynfield Drive, Lititz, PA 17543
Reports To: Executive Leadership
Role Overview
Technology Desking Inc. is seeking a high-caliber Head of Operations to lead our Lititz-based Operations Center. We specialize in high-end, custom furniture solutions for Trading Floors and Control Rooms—environments where precision and reliability are non-negotiable.
You will be the heartbeat of our post-sale process, taking full ownership of live projects from the moment a sale is closed through to final installation. This is a leadership role requiring a balance of strategic oversight and hands-on project management to ensure we deliver excellence to our global clientele.
Key Responsibilities
Team Leadership: Direct management of all staff based at the Lititz Operations Center. You will foster a culture of accountability, safety, and continuous improvement.
End-to-End Project Ownership: Take the baton from the Sales team and manage the entire project lifecycle. This includes resource allocation, scheduling, and ensuring technical specifications meet client requirements.
Operational Excellence: Oversee the logistics, assembly, and deployment of custom furniture solutions, ensuring they are delivered on time and within budget.
Supply Chain & Quality Control: Coordinate with suppliers and internal teams to maintain the high quality standards Technology Desking is known for.
Client Liaison: Act as the senior point of contact for project delivery, managing client expectations and resolving complex issues during the installation phase.
Qualifications & Skills
Proven Leadership: Extensive experience managing multidisciplinary teams in a manufacturing, logistics, or furniture installation environment.
Project Management Expertise: A track record of delivering complex, high-value projects from inception to completion.
Industry Knowledge: Experience in high-end furniture, commercial interiors, or specialized technical environments (Control Rooms/Trading Floors) is highly desirable.
Strategic Problem Solver: Ability to navigate the logistical challenges of custom manufacturing and onsite installations.
Communication: Strong interpersonal skills to bridge the gap between sales, operations, and the end-client.
About Technology Desking Inc.
We are market leaders in the design and supply of specialized furniture for technology-rich environments. Our products support some of the world's most mission-critical operations, and our Lititz Operations Center is the hub that brings these designs to life.
Our Culture
Innovation-Driven: We thrive on solving complex technical challenges.
Collaborative Environment: Our Operations Center is a hub of cross-functional teamwork.
Professional Growth: We value expertise and encourage our team members to stay ahead of industry trends, providing the tools and environment necessary to master your craft.
Benefits & Perks
Competitive Salary: Based on experience
Comprehensive Health Benefits: Medical, dental, and vision insurance plans.
Retirement Planning: 401(k) program with company matching to help secure your future.
Paid Time Off: Generous vacation, holiday policy.
Modern Workspace: Work out of our specialized facility in Lititz, PA, designed to support both technical and creative workflows.
Commuter Friendly: Easy access and dedicated parking at our Wynfield Drive location.
To Apply: Please submit your resume and cover letter detailing your experience in project lifecycle management and team leadership.